Meet my Mom: Our Front Desk Employee

I’ve been told getting a good front desk person is the most difficult hire of any small business.

Lucky for me, I didn’t have to search far for just that perfect person, my mother. 

As she only comes in once a week, not all of you have met her, but those of you who have, I’m sure you would all agree she is extremely friendly and inviting.

Here is a little bit about my mom, our front desk employee at The Manual Touch Physical Therapy:

What do you like about working at The Manual Touch?

I like meeting the patients as they come in the door and then watch Denise interact with them.  Meeting new people is what I miss most about working, as I used to lease apartments and was meeting new people every day.  I work at The Manual Touch one time a week and help out with the shredding, plants, scanning, general cleaning-up and answering phones.  After work, I usually go out to dinner with Denise and her family.  I feel really fortunate I can help my daughter with her business.

How did physical therapy help you?

Over 10 years ago, I used to have constant neck and back pain with certain movements.  Since then, I rarely have neck and back pain and, overall, I feel better.  I can even bend over without hurting my back.  Denise has taught me relaxation techniques for when I have anxiety and I have learned how to sit, do stairs, and work on my balance.

What do you like to do to keep busy?

I play cards, Canasta, twice a week with friends.  I go to the Deerfield senior center a few times a week for various activities such as dinner, dancing, or listening to speakers.  My favorite speakers are local actors who re-enact a historical story or speakers talking about musical composers.  I enjoy movies and the opera.  One of my favorite activities is going to the Botanic Garden with Denise or a friend to relax in the beautiful gardens.